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Tag: Buyer Psychology

Close-up of a small red ketchup stain on a well-dressed businessman's silk tie, illustrating the ketchup principle in brand perception, halo and horn effect, and buyer psychology

Why the Smallest Flaw Sets the Ceiling on Your Brand

2026-07-02 by Michel Fortin

The smallest visible flaw sets the ceiling on how buyers judge everything else about your brand. This is the ketchup principle, the psychology underneath it, and how to make it work for you instead of against you.

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A presenter points to a four-quadrant color chart on a whiteboard during a business meeting, illustrating the four buyer personality types used in personality-matched messaging strategy.

Why Personality-Matched Messaging Is the Most Overlooked Growth Lever

2026-03-07 by Michel Fortin

Most messaging fails not because it’s poorly written, but because it doesn’t match how your buyer actually processes information. Here’s the framework that fixes that.

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Accelerate Your Revenue Growth

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Fractional executive services, including senior CMO, CRO, CSO, and CGO expertise for growth-stage and expert-led firms. Diagnosing and fixing broken marketing and revenue systems.

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